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Terms of Service

Last updated: 26 July 2026

These terms govern your use of Scientia's website and learning platform ("Scientia," "we," "us"). By creating an account or enrolling in a course, you agree to them. If you're under 18, a parent or guardian should review these terms with you.

1. What Scientia provides

Scientia offers online tutoring in the Natural Sciences, Life Sciences, and Physical Sciences (Chemistry) for South African learners, including live online classes, recorded lessons, downloadable resources, a digital library, and direct messaging with your tutor.

2. Accounts

  • You're responsible for keeping your password confidential and for all activity under your account.
  • Information you provide (including parent/guardian contact details, where applicable) must be accurate.
  • We may deactivate an account for non-payment, abuse of the platform, or violation of these terms.

3. Payments

Paid courses are processed through PayFast, a third-party South African payment gateway. Scientia does not see or store your card details — PayFast handles that directly. Access to paid course content is granted once PayFast confirms your payment. Refund requests are handled case by case; contact us via the Support page.

4. Live classes and recordings

Live classes take place over a third-party meeting service (e.g. Zoom, Google Meet) linked from your dashboard — Scientia does not host the video call itself. Sessions may be recorded for enrolled students' later review. Recordings and materials are for your personal study use and may not be redistributed.

5. Acceptable use

Don't share your login, redistribute paid course materials, or use the messaging/live class tools to harass or share inappropriate content. We may remove content or restrict access that violates this.

6. Changes

We may update these terms as the platform grows; the "Last updated" date above will reflect the latest version. Continued use after a change means you accept the update.

7. Contact

Questions about these terms can be sent through the Support page.

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