Privacy Policy

Last updated: 26 July 2026

This explains what personal information Scientia collects, why, and how it's stored. Scientia is based in South Africa and aims to handle your information in line with the Protection of Personal Information Act (POPIA).

1. What we collect

• Account details: name, email, password (stored as a salted hash — we never store your actual password), phone and WhatsApp numbers, location.
• Parent/guardian details (where a learner provides them): name, phone, email, WhatsApp.
• Course activity: enrollments, progress, messages, saved library books, notification read-status.
• Payment records: the amount, status, and which course it was for. Your card details are handled entirely by PayFast — Scientia's servers never receive or store them.

2. Why we collect it

To run your account, deliver course content and live class access, let your tutor contact you or a parent/guardian, confirm payments, and improve the platform.

3. Where it's stored

Data is stored in Cloudflare D1 (a database) and Cloudflare KV (for login sessions), both part of Cloudflare's infrastructure. Session login is a single HttpOnly cookie — see the Cookie Policy for detail.

4. Who it's shared with

• PayFast — processes payments; receives what's needed to complete a transaction (not stored by Scientia).
• WhatsApp — if you or the tutor use a WhatsApp contact link, that conversation happens on WhatsApp's platform under WhatsApp's own privacy terms.
• We do not sell your information, and we don't use third-party advertising trackers on this site.

5. Your rights

You can ask to see, correct, or delete your personal information by contacting us via the Support page. Deleting your account removes your profile information; some payment records may be retained as required for financial record-keeping.

6. Children's information

Where a learner is a minor, we collect parent/guardian contact details specifically so a parent can stay informed and reachable — not for any other purpose.